Why choose UK Christmas World?

100% satisfaction guarantee

We want you to be delighted with your purchases made through UK Christmas World, and as such we will do everything we can to make sure you are 100% satisfied.

Pre & Post sales advice

As we hold almost all of the items we sell on the site in stock, we know about them too! We will answer any questions you have about the products, both before you make your purchase and afterwards. Please feel free to visit our F&Q section for further help and advice.

This year we have dedicated 'Christmas Experts' who are here to help specialising in Christmas Lights, Artificial Trees and Christmas Decorations.

Free & Fast delivery

We hate waiting around for things to arrive as much as you do. Especially during the holiday season where things tend to get a little hectic here at UK Christmas World we will do everything in our power to make sure you get your order on time. Another of our core values is quick delivery. Having almost all our products in stock, we endeavour to dispatch all orders before 3pm the same day. See Delivery Information for more on delivery. Free delivery on all order over £50, otherwise only £4.95.

New, easy to use mobile friendly website

With our completely new website that is designed to make your online experience with us as simple and hassle free as possible. The new design makes it simple for a novice to navigate through the various pages.

Over 2,000 products

We are constantly on the lookout for new and exciting products and are adding to our extensive product range daily.

This year we have extended our 'Christmas Gift' range with unique presents to suit all ages at competitive prices.

If you have any suggestions or would like to see UK Christmas World stocking a product then please do not hesitate to email us, we will be happy to look into your requests.

Competitive pricing

We are proud to say that we will not be beaten on price. If you see the same product advertised at a lower price on a different website, and then please email us.

Please see the Price Match Terms and Conditions.

Returns & Refunds

We hope you are happy with your purchase but we understand that sometimes things aren't as expected.

We will accept any product back for a full refund if you change your mind within seven days from the day after delivery is made. Goods should be with their original packaging and in a resalable condition. Of course, if the product is faulty we will arrange for a replacement to be sent out or a full refund to be issued.

As with delivery, we like to get issues resolved quickly, so you can be confident we'll be on the case as soon as you get in touch.

Please contact us before returning an item so that we can make it go as smoothly as possible. All items returned to our warehouse need a returns number. If your item is returned without this number it can delay the exchange/refund process.

Click here for full details on returns/refunds.