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Customer Testimonials

We've compiled just a small selection of genuine customer testimonials gathered during the past few months here at UK Christmas World.

I wanted to get in touch to say thank you so very much for the prompt delivery of my items which arrived in excellent condition and well packaged. I ordered these items on Tuesday evening and they arrived Thursday! I was astonished at the speed of delivery especially so close to christmas. I hope you all have a wonderful christmas and once again thank you so much and i will most certainly be shopping with you again in the future.☺

Fantastic company,I've ordered a few times,very quick to deliver,excellent customer service,great variety of products,reasonably priced,five star rated.

I had quite a few things in the past and have always enjoyed what I had bought love Christmas world

5 star,from placing order to recieving your items,very quick with delivery,nothing is no trouble,well informed every step of the way,also recieved a maltesor choccy bar in with my order today

Really love your products and company, they are such good quality and unique, I had a complication with my order and it was sorted out straight away ! Great service !

Thank you once again Joanne.  I think you have given incredible service – which – believe me – is very rare.

Could you please pass this email to whomever manages the customer relations team. Over the course of this week I have had cause to deal with Georgia, Joanne and Sarah and I had to write to say that you are blessed to have them working in your organisation they are a credit to you. As a headteacher I deal with companies on a daily basis and I have to say the vast majority couldn’t hold a torch to these three ladies, their manner is so friendly and nothing seems to be too much trouble for them, they genuinely believe in going that extra mile for customer satisfaction. I want to thank them for their professional but caring attention to my issue with the snowing snowman, that they moved heaven and earth to solve and happily did so in time for our party on Saturday. 
Wishing you all a very happy and blessed Christmas. 

I am very impressed with your Company’s excellent Customer Care Service and the promptness and courtesy which has been extended to my enquiries and concerns.
Once again, many thanks.

Many thanks for the advice, efficient as ever. I wasn't expecting a response from you but it seems you do everything there!!

Thanks again.

The best service I’ve received in many years...thank you!

I am very grateful for your wonderful service.
Thank you for the offer of a replacement which I am pleased to accept.

Thank you for the safe arrival of the replacement transformer.
I wish all companies would give the help and service that you have.
Once again thank you.

Thanks for your email. I have found dealing with your firm very positive indeed thanks.

How refreshing in this day and age to receive such prompt service !
I placed an order on Friday afternoon & was amazed when the ‘postie’ rang the doorbell on Saturday morning with the package 👍all of the delivery instructions in case I wasn’t at home were clearly labelled on the box.

I just want to say thank you for your wonderful service, fast postage and great item.
I know people are quick to complaints but never quick to say thank you. Honestly your service quick and very reliable.

Thank you very much for all your help, look forward to ordering with your company again shortly.
I am more than satisfied with the way you have handled it all on my behalf so I'm glad to be able to say it has not damaged my belief that this Is a reputable company with whom I shall be more than willing to order from again.

Thank you so much! I appreciate your prompt response and helpful message. Have a great day.

Thanks for your understanding and your very professional response to my problem, you could not have been more helpful
Many Thanks

Thank you very much for sorting this out for me, I will be a lot more careful with packaging in future!
Excellent customer service.

Thank you so much for your kind understanding here. Yes, I’ll try what you suggest if that’s ok. Must companies would blame it on individuals and I’m so grateful that you have made many efforts to try and resolve my problems. It’s nice to know some company’s care!

Many thanks I await the new transformer.

Thank you for your time in hopefully resolving the issue of the missing part. Your customer service has been excellent.
Kindest regards

Many thanks for your comprehensive reply, that has helped, and we will do what you have suggested.
Kind regards

Thanks very much for sorting this out for me and dealing with it promptly, very good after sales service. Thanks again

Thank you for getting back to me so quick, especially on bank holiday weekend have a fantastic bank holiday, God Bless, Kind regards.

That is so kind of you, thank you so much for cancelling and refunding my order.
If I can, I’ll still put a 5 star review on for you and I’m sure I'll be ordering from you soon as there's a few bits I saw on your eBay shop yesterday
It's refreshingly nice to order from a company that's really dependable and considerate.

The three replacement figures arrived this afternoon, safe and sound and in perfect condition. I am truly delighted with the now complete Nativity Set, which will be treasured and admired for years to come by our Church and the village community in which it is to be displayed each Christmas from now on.
Once again, thank you for your understanding, courtesy and kind attention in these matters. I will have no hesitation whatsoever in recommending your Company when people ask from where the Nativity Set was obtained.
Your Customer Care Service is Outstanding.
with every good wish.

That's great, I have just been emailed by PayPal that a refund has been made. Thanks very much excellent customer care. Also, very pleased with our purchase

Thank you for fantastic customer relations. I'll definitely use and recommend your business again.
Many thanks

Thank you for your excellent customer service and understanding it is very much appreciated. I must say your response to the dispatch, or my order and the replacements has been first class so thank you very much.

I have ordered the suggested transformer and I am confident that it will be fine. I am 75 years old and I would like you to know that I do not believe that I have ever been so well looked after by any member of a customer service team before. Thank you for your efforts and congratulations, I feel loved.
Kindest regards

First rate communication and Customer Service. I Will happily purchase from this Seller in the future. Thank you!

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